Privacy Policy

Kimo & Company respects your privacy and treats the information entrusted to us as part of the professional relationship we build with our clients.

This Privacy Policy explains what information we may collect when you visit our website, submit an inquiry, communicate with us, attend or participate in a project we are hired to document, or otherwise interact with Kimo & Company. It also explains how that information may be used, shared, protected, and retained.

This Policy applies to visitors and individuals interacting with Kimo & Company throughout the United States. Additional rights may apply depending on where you live.

Information We Collect

Depending on how you interact with us, we may collect the following types of information.

Information You Provide Directly

When you contact Kimo & Company, request a quote, begin a project, or communicate with us, you may provide information such as:

• Your name
• Email address
• Phone number
• Company or organization name
• Job title or professional role
• Event or project details
• Event date and location
• Budget or service needs
• Billing or administrative information
• Communications and correspondence
• Any other information you choose to provide

Information Provided by Our Clients

Corporate, nonprofit, agency, conference, event, or other clients may provide information necessary for us to perform an assignment.

This may include:

• Employee or attendee names
• Speaker or executive names
• Event schedules
• Contact lists
• Shot lists
• Run-of-show documents
• Credentialing information
• Internal event information
• Media or brand guidelines
• Delivery lists
• Other information reasonably necessary to complete the project

When a client provides personal information to us for a project, the client is responsible for having the appropriate authority to provide that information.

Information Collected Automatically

Our website or service providers may automatically collect limited technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral source
• Approximate location derived from technical information
• Date and time of access
• Website interaction information

We generally use this information to operate, secure, understand, and improve the website.

Sensitive Information

Kimo & Company does not ask website visitors to provide sensitive personal information unless it is genuinely necessary for a specific business purpose.

Please do not send Social Security numbers, government identification numbers, medical information, financial account credentials, passwords, or other highly sensitive information through our general inquiry form or ordinary email unless specifically requested through an appropriate secure process.

If a project requires information that may be considered sensitive under applicable law, we will handle that information according to the requirements that apply to the project and our role.

How We Use Information

We may use personal information to:

• Respond to inquiries and quote requests
• Determine whether we are a good fit for a project
• Prepare proposals, agreements, estimates, schedules, or invoices
• Coordinate photography, video, and related production services
• Communicate with clients, agencies, venues, speakers, attendees, vendors, and other project participants
• Deliver photographs, video, galleries, files, or other project materials
• Manage revisions and post-production
• Provide customer support
• Maintain project and business records
• Process or confirm payments
• Protect our website, systems, clients, and business from fraud, misuse, or security threats
• Resolve disputes or enforce agreements
• Meet legal, regulatory, insurance, accounting, or tax obligations
• Improve our services, workflows, and website
• Communicate about future services or opportunities where permitted by law

We aim to collect and use information only when it is reasonably relevant to the purpose for which it was obtained.

When We Act for a Client

For some assignments, Kimo & Company determines how certain information is used for our own business operations.

For other assignments, particularly work performed for companies, agencies, nonprofits, universities, conferences, or other organizations, we may handle personal information primarily at the direction of the client.

In those situations, the client may be the organization primarily responsible for deciding why and how the information is used, while Kimo & Company acts as a service provider or processor supporting the client's project.

Where appropriate, our responsibilities regarding that information may also be governed by a client agreement, data-processing agreement, confidentiality agreement, statement of work, or other written terms.

If you are contacting us about information connected to an event or organization that hired Kimo & Company, we may need to coordinate your request with that organization.

Photography and Video

Photography and video are central to our services and may include identifiable individuals.

Depending on the assignment, project media may include:

• Employees
• Executives
• Speakers
• Guests
• Conference attendees
• Event participants
• Members of the public
• Vendors
• Performers
• Adults or minors present at an event or production

The collection, creation, ownership, licensing, publication, delivery, and permitted use of photographs or video may be governed by the applicable client agreement, release, event notice, venue rules, license, permission, or other project-specific terms.

This Privacy Policy does not replace or override those agreements.

Kimo & Company may display selected work in its portfolio, website, social media, presentations, award submissions, case studies, marketing materials, or other promotional materials when permitted by the applicable agreement, license, permission, or other usage rights.

If a client requires confidentiality, restricted distribution, embargoed content, private galleries, limited usage, or other special handling of project media, those requirements should be established as part of the applicable project agreement.

Events, Attendees, and Client Responsibility

For client-organized events, the client generally controls the event environment and the relationship with its employees, guests, speakers, attendees, or invitees.

Unless otherwise agreed, the client is responsible for any attendee notices, internal approvals, parental or guardian permissions, venue permissions, talent releases, employee communications, or other authorizations that the client is required to obtain for the intended project.

Kimo & Company may provide reasonable cooperation with project-specific privacy or media requirements when those requirements are communicated before or during the assignment.

Minors

Our website and inquiry services are intended primarily for businesses, organizations, and adults seeking professional creative services.

We do not knowingly use our website to solicit personal information directly from children.

Photography or video assignments may include minors when they are participating in an event, program, production, school activity, family event, community activity, or other client-organized environment.

Where consent or parental or guardian authorization is legally or contractually required, responsibility for obtaining that authorization will be determined by the applicable agreement and circumstances of the project.

Service Providers, Contractors, and Production Partners

Kimo & Company may use trusted third parties to help operate the business or complete client work.

Depending on the project, these may include:

• Photographers
• Videographers
• Second shooters
• Editors
• Retouchers
• Production assistants
• Website and hosting providers
• Email providers
• Cloud-storage services
• Gallery and media-delivery platforms
• Client-management systems
• Contract and electronic-signature providers
• Payment processors
• Accounting or administrative providers
• Backup or archival services
• Other professional service providers

These parties may receive access to information only when reasonably necessary to perform the services for which they are engaged.

Where appropriate, contractors and service providers may also be subject to confidentiality, security, contractual, or data-handling obligations.

Payment Information

When payments are processed through a third-party payment provider, the payment provider may collect and process payment card, bank, or other financial information under its own terms and privacy practices.

Kimo & Company may receive information such as payment status, transaction amount, customer name, invoice information, or limited transaction details without receiving the complete financial credentials used to make the payment.

Selling Personal Information

Kimo & Company does not sell personal information in exchange for money.

We also do not operate as a data broker.

If our business practices materially change in a way that involves the sale of personal information, targeted advertising, or another activity requiring additional notice or opt-out rights under applicable law, we will update this Privacy Policy and provide any additional choices required by law.

Marketing Communications

Submitting an inquiry does not automatically mean that you are agreeing to receive unlimited promotional communications.

We may contact you regarding your inquiry, project, proposal, ongoing relationship, or reasonably related business matters.

Where we send optional marketing communications, recipients may request to stop receiving those communications.

Operational communications relating to an active project, payment, agreement, security issue, or other necessary business matter may still be sent when appropriate.

Cookies and Website Technology

Our website may use cookies or similar technologies necessary to operate, secure, and improve the website.

These technologies may help with functions such as:

• Website performance
• Security
• Session management
• Accessibility
• Understanding general website usage

If Kimo & Company later adds analytics, advertising, retargeting, or other technologies that require additional disclosure or consent, this Privacy Policy and any applicable cookie controls will be updated accordingly.

Third-Party Websites and Platforms

Our website may contain links to third-party websites, social platforms, galleries, payment providers, scheduling tools, or other services.

Once you leave a Kimo & Company-controlled website or interact directly with a third-party service, that third party's own privacy practices may apply.

Kimo & Company is not responsible for the independent privacy practices, security, or content of third-party services that we do not control.

Data Retention

We retain personal information for only as long as reasonably necessary for the purpose for which it was collected and for legitimate business, contractual, legal, accounting, insurance, security, or operational needs.

How long information is retained may depend on factors such as:

• Whether a project is active
• Contractual obligations
• Client requirements
• File-delivery or archival needs
• Accounting and tax requirements
• Insurance requirements
• Legal claims or dispute periods
• Backup cycles
• Whether continued retention remains reasonably necessary

Information that is no longer reasonably needed may be deleted, anonymized, archived, or securely disposed of as appropriate.

Project photographs, video, and production files may have different retention periods from ordinary inquiry information.

Clients with specific archival or deletion requirements should establish those requirements in the applicable project agreement.

Data Security

Kimo & Company takes reasonable administrative, technical, and organizational steps designed to protect personal information and client materials against unauthorized access, loss, misuse, alteration, or disclosure.

Measures may include access controls, account security, restricted access to project files, reputable service providers, secure storage practices, backups, and other safeguards appropriate to the nature of the information involved.

No website, email provider, cloud service, storage device, or method of electronic transmission can be guaranteed to be completely secure.

Security Incidents

If Kimo & Company becomes aware of a security incident affecting personal information, we may investigate the incident, take reasonable steps to contain or address it, work with relevant service providers, and provide notices when required by applicable law or contract.

Your Privacy Rights

Depending on where you live and whether a particular privacy law applies, you may have rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a copy of certain information
• Request information about how your data is used or shared
• Withdraw certain consent where processing depends on consent
• Opt out of certain uses where applicable law provides that right
• Exercise privacy rights without unlawful discrimination

Not every right applies in every situation, and applicable law may permit or require us to retain certain information.

Privacy rights relating to personal data are also separate from copyright, licensing, publicity, model-release, contractual, or ownership rights relating to photographs or video.

Making a Privacy Request

Privacy requests may be submitted using the contact information below.

Please describe the request with enough information for us to understand what you are asking.

We may need to verify your identity before providing, changing, or deleting personal information in order to protect against fraudulent or unauthorized requests.

Where applicable law allows another person to make a request on your behalf, we may request reasonable proof that the person is authorized to do so.

If applicable law provides a right to appeal a decision regarding a privacy request, instructions for doing so will be provided with our response.

Delaware Residents

Where the Delaware Personal Data Privacy Act applies, Delaware residents may have specific rights regarding access, correction, deletion, copies of personal data, and certain opt-out choices.

Kimo & Company will handle applicable Delaware privacy requests in accordance with the requirements that apply to our business and the information involved.

Delaware residents may also contact the Delaware Department of Justice regarding rights available under Delaware privacy law.

Residents of Other States

Privacy laws continue to develop throughout the United States.

Residents of California, Maryland, New Jersey, or other states may have additional rights where the applicable law covers Kimo & Company's activities.

Where required, we will honor those rights and provide any additional notices, procedures, or opt-out mechanisms required by applicable law.

International Visitors and Clients

Kimo & Company is based in the United States.

If you access our website or provide information from outside the United States, your information may be processed or stored in the United States or in other locations where our service providers operate.

Where additional privacy requirements apply to an international project or client relationship, those requirements may be addressed through the applicable agreement or other legally required safeguards.

Business Transfers

If Kimo & Company is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

Any recipient would remain subject to applicable privacy obligations regarding the information transferred.

Legal Requirements and Protection of Rights

We may preserve, use, or disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to valid legal process
• Enforce an agreement
• Protect our rights or property
• Protect clients, users, or others
• Investigate fraud or misuse
• Address security incidents
• Establish, exercise, or defend legal claims

Changes to This Policy

Kimo & Company may update this Privacy Policy as our services, technology, business practices, or legal obligations change.

When material changes are made, the updated version will be posted on this page with a revised effective or last-updated date.

Additional notice will be provided when required by applicable law.

Contact

If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how information is handled, please contact Kimo & Company through the website.

Kimo & Company

When a dedicated business email address is added in the future, this section can be updated with that contact information.